The PIN that you are asked for when enrolling in Online Banking is NOT your debit card PIN (unless you have set it to the same number). Typically your PIN for Online Banking will be the last four digits of…
Follow the prompts from the login window for "Forgot Password." Here you will be asked for your Username, the last four digits of your Social Security number and the email address you used when you enrolled. After clicking the reset…
If you have attempted to login with an incorrect password or username too many times you will be locked out of Online Banking. If this happens, we can fix it! Just give us a call at 270-384-6433 and we will…
Log in to your internet banking account. Select the Alert icon (looks like a little bell) at the top of the page. You will be able to select options for notifications from debits/credits to balance thresholds. Alerts can be sent…
You can use the Bank of Columbia Mobile App on Apple iPhones or Android devices--Click the link to find easy to follow instructions for setting up the Bank of Columbia Mobile App. Mobile App Tray Card
YES! Enrolling is EASY! Call us at 270-384-6433 to sign up. Already have access? Click here to learn how to make a mobile deposit.
Just call 1-800-992-3808 and you'll be all set!
You can call 1-800-992-3808 to activate your card and to change your PIN.
Yes. You may use your Bank of Columbia debit card to make up to $1500.00 in purchases in a single day. If you are planning to make a large purchase and need your limit raised please call ahead and we…
Yes. Absolutely. A quick call to 270-384-6433 and one of our Debit Card Specialists can make that adjustment for you.