Questions regarding enrolling, lost passwords, PIN and navigation.
The PIN that you are asked for when enrolling in Online Banking is NOT your debit card PIN (unless you have set it to the same number). If you have used Tele-banking in the past, it is the PIN you…
Follow the prompts from the login window for "Forgot Password." Here you will be asked for your Username, the last four digits of your Social Security number and the email address you used when you enrolled. After clicking the reset…
If you have attempted to login with an incorrect password or username too many times you will be locked out of Online Banking. If this happens, we can fix it! Just give us a call at 270-384-6433 and we will…
Log in to your internet banking account. Select the Alert icon (looks like a little bell) at the top of the page. You will be able to select options for notifications from debits/credits to balance thresholds. Alerts can be sent…